How it works

A repeatable operating system for every function of your business — installed one desk at a time, not a one-off build.

Home/How it works
How it works

A repeatable operating system, not a one-off build.

Map the process

We sit with you and write down how the function actually runs today — inputs, decisions, hand-offs, what "good" looks like.

Connect your accounts

Email, calendar, CRM, forms, WhatsApp, Slack, your documents. Your data stays in your accounts.

Configure the desk

Specialised agents with your tone, rules and templates. Approval rules for anything sensitive.

Run with approvals

Agents work the queue. You approve, edit or reject from one inbox. Nothing risky goes out on its own.

Monitor & improve

We watch failures, tune prompts and workflows, and add capability monthly. You get a report and a roadmap.

Control & trust

Autonomous where it's safe. Supervised where it matters.

"AI runs your company" is a claim we don't make. What we do promise: the boring, repetitive 80% gets done by agents, and the 20% that carries risk waits for a human.

  • Every action logged with the agent, the input and the output — full audit trail
  • Approval queue for anything that sends, pays, signs, publishes or deletes
  • Agents only touch the accounts and data you connect — least privilege
  • Failure alerts to us, not silent errors to your customers
  • Cancel any time; your data, prompts and workflows are yours

🔒 Never without approval

  • Sending money or issuing refunds
  • Signing or altering contracts and quotes
  • Publishing to your website or social accounts
  • Deleting records or files
  • Messaging customers about disputes, health, legal or financial matters

Rules are configured per client and per desk. Loosen them as trust builds — or don't.

FAQ

Straight answers.

Is this "AI runs my whole company"?

Not on day one. We install and operate one desk per business function — sales, support, content, research, the shop floor — with a human approving anything sensitive. Once a desk is reliable we add the next, until the functions you want covered are covered.

What do you need from us?

Two or three hours of your time in week one to map the process, access to the tools the desk will use, and someone who checks the approval queue daily (usually 10–20 minutes).

Where does our data live?

In your own accounts. Our system stores task records, approvals and outputs in a database we operate for you, exportable at any time. We can sign a DPA and discuss private deployment on Scale.

What happens when the AI gets it wrong?

Sensitive actions never go out without approval, so mistakes are caught in the queue. Everything else is logged; we review failures weekly and fix the workflow, not just the one output.

Which AI models do you use?

Frontier models from the major providers, chosen per task. Routine steps run on cheaper models to keep usage low. We can restrict to a specific provider if your policy requires it.

Can we cancel?

Yes — 3-month minimum, then rolling monthly with 30 days' notice. You keep your prompts, workflows, data and exports.

Start small, prove it, expand

One desk in 30 days.

Book a scoping call →